RxRefill

When I first tried the app a few weeks ago it worked great. I was impressed at the ease of refilling my meds. No more long phone tree and typing in numbers. But now I have to downgrade my score because for several days now the app isn’t working. I am surprised at the quick downfall of something that worked so well many times is now a failure. I can log on but get the red screen that “not all features are functioning “ which translates to nothing is functioning. Too bad.

It’s much easier than having to go to the VA website. But having to authenticate through the VA website each time is still cumbersome. We should just be able to authenticate once and then unlock the app with FaceID.

The first time I used this App I found it a bit confusing having come from Express Scripts. It just took a bit of getting used to. Everything I needed was or is there it just took me a longer time to find. I guess you could say you need some patience to use this App.

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I have spent the last three days unsuccessfully to refill some prescriptions on the new, “Easy to use” refill app. Still unable to. In addition, I’ve had no luck using my Premium MyHealthEVet website! I realize you are busy and things will take longer to process and ship. The patient representative taking my info and and processing my request’s prescription number, Rx name, etc tells me request will be submitted. However, after a week passes with no delivery I have to repeat the process and hope it will be processed and delivered. It’s too bad all of these new features supposed to ease our appt and Refill Requests but I am unimpressed and more frustrated. Thank you in advance for your help.

This App is better then using the Online Process. It took a little to figure out what it was telling me, and how to tell it what I wanted. But it worked out well. Thanks for the New App. Louis