Royal Jordanian Airlines

I already have a Royal Club number and I can’t add it to the app. A phone number is required and you have to choose a country. The United States is not an option on the phone portion. When you get down to putting in your address, it requires your state in the USA and it requires a city. There are only about 6 choices of cities for my state and no option to type it in. This field should not be a choice but a type in. There are too many cities in a state to have them all. I also can try to upgrade my seat. Nice to have an app for my flight that I booked already but not so useful otherwise.

Although the app has improv d over time, it still needs significant improvements and to make it more user friendly. For example, all RJ reservations that are linked to an RJ Royal Plus number should be listed under reservations/booking. Currently, the app allow to search by reservation number and last name. Developer should look into update the app to make similar to other airlines apps such as United Airlines.

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The app is not dynamic like any other major airline app!! It’s really a shame. A simple thing as checking flight status either by flight number or route keeps yielding errors and a message “file not found”. Till this minute I cannot check flight status. Deleted the app and re installed it and still not working. What is so difficult about fixing this issue? Let alone having a proper app! Too bad.

Great app but it doesn’t allow me to write the whole phone number to be notified when the plane is loading. It gives a message that only 9 numbers are allowed, which the US numbers are always 10.

The app is really good. I just booked my ticket through it. It just needs a little improvement. Other than that it’s really user friendly.