RouteThis Helps

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Blink customer service told me to run this app, this is a horrible way to go about customer support, I’ve never heard of this company and I have no idea what information is being gathered and passed along, who all has access to that data, etc. Literally anyone with any IT security background would lose their mind if they saw this is what companies like Blink/Amazon are telling customers to do.

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The Wyze support used this app. To check MY network. I can’t see a copy of what has been scanned? This app should be flagged by Apple IOS of end user security compliance. Avoid as much as possible

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Result only points to deficiencies in your home or cell network such as old router, poor connectivity, old OS, etc. The support rep tried hard but in the end the I resolved the issue myself just by doing a hard reset on my mobile device.

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Sends data to my vendor without letting me clearly see what is being sent. Developer seems to have total disregard for customer privacy.

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I thought I’d see what was sent. Was not, just told me info sent to server!! What server? Reset the router, a pain all the time, and it will work. Did this yesterday. Worried about this.