Rotimatic Mobile

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Haven’t been able to make Roti’s in my rotimatic from the past 5 months. Everyone I try doing it it only adds to the labor on my work by the Rotimatic spraying out loose atta mix with water and telling me either the four is not right. I even tried changing the flour with the one I originally used but still the same thing keeps repeating every time. I had even bought extra warranty for the machine but team Rotimatic doesn’t even respond so cannot reach them for support. Very upset.

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Wish I could give negative stars. Cannot even make a 10 rotis without any error or problem. Roti comes out folded, or not cooked, or sometimes the roti dough just comes out without getting flattened (just a ball cooked from top and bottom). Then there is a problem where it keeps saying dough not perfect, remove and clean - 40% of the time. Then its horrible when it scatters all the flour and does not even make a dough and I have clean everything.... Looks like they didn’t even test it and no upgrades work. Waste of time and energy.

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Worst app ever. The app just gets stuck in the initial connection step to rotimatic wifi, even though my phone is connected to the machines wifi. I have restarted the machine, reinstalled the app, tried different account on a different iphone, made sure my wifi is on and LTE is off, nothjng works. If there is an award for the worst app of the year, this app will win it hands down. How do you build an app that fails in the first user setup flow !?! Shows you the amount of thought and engineering that went into the app.

We had an issue with our Rotimatic and decided to contact the technical help team. They were great! Quick to aid us and help us schedule an appointment. Our issue was resolved within 15 minutes and remotely! Very efficient and friendly staff.

My personal dashboard helps me to keep track of my rotis so far and actually tells me how much time I have saved so far. Although I would like to have the capability to operate machine remotely to have more convenience.