rideRTC

UPDATED REVIEW: I'm going to assume the issue regarding having to repeatedly activate longer passes has been fixed as stated in the version notes for the last update (can't verify this since I'm no longer in Vegas), and I'm increasing my rating from 3 stars to 4. I used this app a lot to buy passes and never had any issues. Loved the convenience of showing or scanning the pass on my phone when boarding the bus. I think the app still has some room to grow, but this is more high-tech than a lot of cities' bus systems. ORIGINAL REVIEW: I like being able to buy a pass through the mobile app and just have to show it on my phone to the driver when I board a bus, but there's one part of the design that's just makes absolutely no sense. I bought a 15-day residential pass and found that the pass wouldn't stay in an active state -- I had to activate the pass every time I boarded a bus (even multiple times in one day). I called RTC customer service thinking there must be a problem with the app, but the rep checked with someone who told her that the app is working as designed. That's a really bad (and inexplicable) design. Once you activate your pass, it should stay active for the entire length of the pass.

Great app but sometimes can be misleading. Example I wait for the SX B on the app it’ll say 10 mins but the SX A will show up then I’ll have to wait another 10mins or longer for the SX B. It should have times for Both SX A and SX B. Otherwise great app

Your update is horrible. Before I was able to just type in a bus number and get the schedule for that line . Now I have to scroll to the street I want to go to just to figure out the bus schedule. I don’t always want a schedule for right at the moment . I like to plan my day in advance. Horrible . If it wasn’t for the buses showing up on time for the most part and me using my pass through this app I would not be using it .

Just downloaded this app in Vegas. Purchased a 24-hour pass without any issues. Pulled up the pass and activated it on the bus. App didn’t crash and everything worked great! I’m using an iPhone 11 Pro with iOS 13.3 with no issues.

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The app was perfectly just fine with how it was before . I wouldn't of have updated my app if I wasn't forced into updating it . It takes too long to load , and now it crashes whenever I try to open my RTC ticket. Please fix this bug as soon as possible.