Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.7
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Buy, sell, bid and auction – all in the Ricardo app, Switzerland’s biggest online second-hand marketplace – whether it’s new items or preloved products, bargains or vintage treasures. All from just CHF 1. Download the Ricardo app now Shopping with Ricardo: the benefits Four million members: Find a buyer for your motorbike, your antiques or your furniture – anything you like – and make money on Ricardo. More than two million ads: Check out auctions and offers from private sellers and retailers – on clothing, coins or electronics – and buy new and used items on Ricardo. A secure marketplace: You are covered by buyer and seller protection. Buy preloved and protect the environment! From CHF 1: Many auctions start very cheaply at Ricardo. Easy shipping: Conveniently take what you’ve sold to a My Post 24 terminal or have Swiss Post collect the parcel from your home. How you can make and save money with Ricardo Save your money With Ricardo, you can filter auctions by price from as little as CHF 1 to find great deals and offers and save money on the Swiss marketplace. Sell sustainable – buy local Buying and selling used items and local products looks after the money in your pocket – and the planet, too. Secondhand shopping is environmentally friendly and reduces waste and unnecessary new purchases. Never miss an offer With the Ricardo app, you can search for items and save sellers. We’ll send you an email as soon as new products are found for your saved searches. The secure marketplace Buying and selling on Ricardo involves a legally binding purchase agreement. With Ricardo buyer and seller protection, you’re always covered when selling, auctioning, buying and bidding online. Easy shipping with Swiss Post Save yourself time – thanks to our collaboration with Swiss Post, you can easily outsource the delivery of your sold goods directly via your Ricardo account. Have Swiss Post come collect your parcel with pick@home, or take it to a My Post 24 terminal or any post office. Suggest a price Product hasn’t sold yet? Price too high? Use the price suggestion feature to snag a buyer or bag a better deal! Sellers have 24 hours to accept or reject your suggested price. About Ricardo Ricardo is a long-established Swiss company with a market presence dating back more than 20 years. We live and love secondhand. You can find over two million products and over four million registered buyers and sellers. ‘The app is amazing. You can handle everything very quickly and you’ve got everything under control. Very easy to use. Keep it up!’ – Ricardo customer Rondoloro Got feedback? Do you have any requests, feedback or suggested improvements? Feel free to email us at apps@ricardo.ch or use the feedback button in our app! You can also find us here: Customer service team in Switzerland: Phone: +44 (0)842 950 950 (Mon – Fri 9 am to 12 noon, national public holidays and public holidays in the canton of Zug) A free support form is available at https://help.ricardo.ch/hc/de/requests/new Further information GTCs: https://help.ricardo.ch/hc/de/articles/115002934305-AGB-und-Reglemente Privacy information: https://help.ricardo.ch/hc/de/articles/4417494500498-Datenschutzerklärung-SMG-Swiss-Marketplace-Group-AG
