Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Information about your customers and orders is always in your pocket with RetailCRM Mobile. Stay connected and quickly serve customers wherever you are. With RetailCRM Mobile you will be able to: • Manage current and new orders. View, add and edit the most relevant data. Read the marking codes using the built-in scanner and add them to product items • Keep the customer base at your fingertips, working seamlessly with individuals and legal entities. Edit customers or just view detailed information. Attach tags and notes. Make calls directly from the app and identify which customer is calling you • Manage tasks and products. The app will show you a list of products — you can control stocks, view wholesale and retail prices. And tasks will help you to monitor the work of managers and not miss anything — you can create and edit them, assign them to a group of users or a specific manager • Communicate with technical support. Keep up a conversation and check the history of requests directly in the app The application has a search and a lot of filters to quickly and easily find the required order, customer or task. Customers and orders are filtered by custom fields and products can be searched by properties. A barcode scanner is available now — very useful if you have an offline store. We have also added quick actions for orders, customers and tasks. And last but not least: now links to orders you will be redirect to the mobile application instead of the browser window in case you're using your phone or tablet. It is possible to manage the global status of the user: "Free", "Busy", "At lunch" and "Break". Install RetailCRM Mobile and control the operation of the entire store.