Resource One Credit Union

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The new app is so much better than their old version. So thanks for investing in it. That being said, it’s easy to tell they used lower cost developers and did not QA this app thoroughly. They also appear to have used a progressive web app rather than a true native app. For example, when you use bill payment and are prompted to enter a dollar amount the entire keyboard comes up. This is the same in several locations in the app. Most banking apps know that 100% of the time you will be using digits for a certain function so they default to the number keypad for digit entry. This would make it so much easier to use. Also they pulled in lots of old accounts and I now have all of them listed and my son has all my accounts listed on his app. That is such a violation. Better QA should have been done. So overall it’s better, but my fear with R1 is that won’t continue to improve it. Fingers crossed.

Since the last update every time I open the app it tells me there is a new version of the app even though it’s been downloaded. I even deleted the app all together and it still happens. Other than that the app works great.

Even though I have the latest version of the app updated, it still gives me notifications to update. Getting a little annoying. Otherwise the app works great.

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Worked great at first. I really did like the new app but Now every time I use it it say I need to update it and it’s already updated and when I log in it says there’s been a problem retrieving my account information. Have to hit transfer fund to even view my balance and half the time that doesn’t even work. So the app is basically useless now

I updated this app but every time I go into it it keeps asking me to update the app. I wish this message will go away. There’s a glitch and it’s annoying.