Regus: Offices & Meeting Rooms

I am a Permanent Deacon with the Archdiocese of Boston and also a Paychotherapist. I represent Alberti and Torrens, a company based in Brazil that provides mentorship for kids with learning disabilities. We have been booking an office at the Prudential Center in Boston and we are very please with the facilities and much specially the service provided by Ragus, both here in Boston and in Brazil. Very gentle and competent people have helped us to navigate the hurdles of building an international service, by providing at all times clear and reliable information about services available, options for finding the best options for offices, booking and billing. Above all, all this good service has been been provided by smiling, gentle and kind Regus representatives, which in our business means quite a lit, both, both for us and our clients. I would like to mention in special, Scott and Monet at the Prudential reception and Junior, at the Regus Brazilian office in Curitiba, Brazil. The results have been exceptional: our clients love the place, our collaborators want us to expand our services and we’re already considering and upgrade by purchasing our own office in a near future. Thank you so much for the leverage and for making us even prouder and more confident in our company! Pace e Bene

System is easy to use. Love being able to just login and book my office room for the day. I have been using this for about 4 months now and haven’t noticed any glitches in the system or crazy updates either so it’s nice to be able to use and continue to use something easily and effortlessly.

I have built a home office and still have an office at a Regus location. This app makes it so easy for me to update my location with call forwarding. I just switch it when i am leaving a location. It works great. Regus has been great for me for a couple of years. This next year i will transition to a virtual office most of the year with a rented office during tax season. But with the call forwarding feature i know i will not miss any calls.

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The staff is friendly and I have been satisfied with Regus until recently. Last week, without any notice to regular users, even after I first inquired as to why I was having a difficult time booking space on the app, I was told that there are no offices available from February until at least April. This is the address on my business cards, which I reordered 1 week before being told that no office space is available to see my clients. I clearly need to make other arrangements as this is no longer a reliable business model for me.

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Their payment program is so wickedly implemented with no room for a change not even for a mistake especially if you enter their contracts. Horrible!! Every month they forcibly take money from my account for a business that doesn’t exist at all. I tried taking to many many customer service agents online and via phone and all they said is that I have to continue to pay for the mistakenly registered company name that does not EXIST! Horribly Bad Management! Shame!