Ready-2-Serve

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R2S is very convenient and gives just enough functionality to lure you into thinking you can get a task done without a Windows computer. I frequently end up regretting I wasted time trying this use it and have to start over on a laptop. - text dictation is not functional. I try it to bark out an email and for some reason the process aborts after maybe one word and the cursor jumps somewhere else in the email. This native feature works fine in all my other apps (except Sub Rosa). - spend more than just a couple minutes working on an email, and something times-out with the email server — Can’t send that email. Can’t save that email as draft. And.... you might try to copy the drafted text to the clipboard, but the app clears the clipboard when closed. I’ve lost everything too many times. - hyperlinks in emails are disabled. You can’t copy text out of emails. You can’t enter a URL anywhere to browse an arbitrary page. The hard wired links give access to maybe 10% of DoD websites. Outside of that, you’re blocked. ( cetars, entrs, and iconnect are frequent problems for me)

I love the functionality of this app, but for the R2S/ thursby team I have a couple points for improvement, understanding the real action may be for other parties: 1) links/tiles for apps that require a specific cert (email or ID) - can you put some indicator on the link/tile that cues the user to know which cert to provide, rather than getting an error message & having to close out the app, restart, etc...? 2) NSIPS/EDM - I understand that team is working on a mobile friendly interface. The current EDM pages load mostly, but cut off some essential functional elements of the page on the right side, preventing me from entering comments for UAs.

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Received the reader in the mail and can’t even use it. Won’t read my ID cards at all. Guess that’s what you get for being free. Update: I learned a few things with the app and reader. 1. You have to take your phone case off so the reader can be plugged in. 2. DTS won’t open vouchers. 3. Can’t open all emails. Other than those things that I’ve noticed so far it’s not bad. Will update once I get more use out of it.

I was impressed that this actually came together considering all of the different websites needed in the navy reserve along with the CAC requirement. Some websites are still not mobile friendly, which is not this developer’s fault, but R2S can be used to navigate them in a pinch regardless. I am also only able to encrypt email through R2S from home, so that is one clear advantage of this app. Customer service is also prompt for the hardware. After the lighting port broke on an iPad reader I had purchased, Thursby covered the replacement under the warranty and shipped me a new one free of charge.

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You can see what you need to see but can’t change a thing. Pop ups are blocked making NSIPS unusable. DTS doesn’t let you access Expenses to book hotels. You can get email! Email is about it. Lost hours thinking I was doing something wrong, come to find out the program isn’t fully developed. Update to Response, From R2S Support - CNRFC “ I have noted your feedback and will forward to some POC's that may be able to get it to DTS. Also, you could try reaching out to DTS and maybe creating a ticket with their site.” I was essentially told, not our problem but DTS’s issue... I’ve also spent time on the phone and was told known issue, we’re working on it - 1 year plus now.. ** R2S should list known issues so that this frustration doesn’t keep happening. Disable features that are not currently implemented/working. I’m not the only one experiencing this and discovering things don’t work when I need them too. Please feel free to reach out to me for further feedback.