Reading Cinemas - USA

It’s okay, but it had issues with timing out while I was checking the seats, and gave me a message that if buying 2 tickets they had to be next to another seat. With a mostly (3 other seats sold) empty, it was strange. I started over and it sorted out. Still, not yet a 4 star.

all of the number areas should be able to utilize the number pad versus the standard keyboard. Had some trouble when having to input the gift card number and the credit card before the app timed out

response required

As an more than regular movie goer, I love the rewards Reading offers. HOWEVER, since the last two updates the reward tab no longer functions. It’s impossible to access my reward card or see what rewards I have available. Worst of all it takes the cinema staff too long to look my information up that I’m embarrassed when I purchase my tickets or snacks. PLEASE FIX THIS ISSSUE AS SOON AS POSSIBLE!!!!

response required

Every time I tried to enter credit card info it crashed. Only way it worked was to scan the card in. Very frustrating. I had a gift card or I would have used Fandango. Then I have pick up my tickets on arrival? If I can use Fandango, I should be able to get electric tickets here as well. They also charge a fee like Fandango. Will use Fandango in the future - useless app :(

response required

So frustrating. Entered in my gift card information to go towards $61 worth of movie tickets and my credit card for the $6 remaining balance. The app stated it would charge my gift card first and then the remainder would be charged to my credit card. However this was not the case. The entire $61 was charged to my bank.