RCB Bank Mobile Banking

It still only covers core functionality. Checking your account and basic things like that. There is still no support for Apple Pay. As a small bank I get their resources are limited. But it’s still a bank. It’s almost 2018 Apple Pay needs to be in the bag folks. Let’s get it done. Also FaceID support would be nice. But considering how long TouchID took I won’t hold my breath. But seriously get Apple Pay support!

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Have you ever been stuck at a railroad crossing and the train never seems to end? Now imagine the train is on its last car, the stops, backs ups to the beginning where the engine is, and crashes and claims the train is unavailable and starts over. This app is slower and far more worthless than that imaginary train. I hate it.

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As the title says, the update just made the app even worse than it already is. Still no Apple Pay and the app stops properly showing you account balance after 8 pm. Step up your game RCB.

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One of the reasons I wanted to use this app was the mobile deposit feature. RCBank is selective about who can use this feature. When I called to ask why (I have a good balance and good credit) they just stated that you needed to be their customers for "awhile." So while they offer a mobile app, it's really a glorified check ledger which requires you to travel to the bank for "customer " inconvenience! RCB, Putting money into your account should be a simple thing. Since you can put a hold on deposits until they clear--this policy makes zero sense. If you are going to join the 21st century, offer an app that actually enhances your service instead of reminding your customers that you really don't know how to use this "internet thing."

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I live in South Africa temporarily, so it is imperative that I be able to manage my interests in the U.S. So, with this only mediocre app to begin with, when iOS updated almost a year ago this app quit working entirely. Being that their website does not work in foreign countries, I am stuck guessing for months now unable to make any foreign transactions aside from getting an ATM balance, which costs about $2 sometimes. It would be great if I could use my hometown bank anywhere I am.