Rakuten: Cash Back & Deals

I don’t know what the catch is. But I’m just mad I didn’t know sooner. I cannot even imagine the amount of money I left on the table!!! All I can think about is where I shopped in the last year and free money was just wasted!!! So much!!! Please note I haven’t been paid yet as in money hasn’t been deposited. I’ve made $25 in less than two weeks and I’ve been tame with the shopping. No work at all. Free money. **One warning - make sure you click on the actual cash back for the particular store that you’re shopping at (either online or in the store)and then the app activates a “shopping trip” and that’s how you get paid so big step to remember. That’s IT! No receipt pictures or downloads or entering anything. You link your credit card and the app tracks what you spend. Instant cash into your account. (I use PayPal) ***Minor annoyance is that I didn’t click and create the shopping trip a few times and missed cash back. Not sure if the cash back could be retroactive and applied or not so I wrote to customer service asking.

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I just tried one more time after leaving and making this review and now I could no longer login at all. It doesn’t let me login because it says I’m inactive. So, I try to join because maybe they had me on Ebates and not this new company. Once I try to join it then says member already exists. So, I guess this app is just a lost cause now. I usually make large purchases and if there’s so many problems before even shopping then that’s not a good sign for me to trust them with such large transactions. What a shame, I enjoyed it when it lasted! Goodbye Rakuten! Last review: I used to love this app and couldn’t imaging shopping without using it. I couldn’t but to recommend others because that’s how amazing it used to be. Now, it’s just a freezing mess. As soon as I open the app I’m logged in then I select a store and it’ll ask me to re-login (why login again?? -*shrugs unnecessary) . I’ll try to re-login and it just freezes every time. I’ll close the app and try again. Still the same issue!!! Okay something has got to give! I also have missing money that I was supposed to receive the last quarter but ever since they switched companies it seems to have disappeared. There used to be proof there and suddenly it said $0. So, all around I’m very upset. I’m not giving a 1 star because I’m hoping the bugs and issues will get fixed. Also, once upon a time this was my fav app. Please fix ASAP! Apparently, there are many others having the same issues. Thanks

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So I’ve been using Ebates for 6 years now. This is the first time where I feel like they aren’t what they were. Is it because they are now owned by Rakuten? Around last Thanksgiving, few days before and also on Black Friday I purchased some things from J Crew totaling almost $400. The rebate was 6% - I even have the email Ebates sent me advertising this. Well- one order never came through. I sent them multiple “missing cashback” messages to no avail. And I just noticed the second order, they’re showing I only spent $35 so they are rebating me back $3.50 even though my entire order was $175. The funny thing is Ebates has no problems when the rebate amount is less then $10. In the same month, I bought an area rug for $291 and they had no trouble issuing its rebate of $5. Your business promises that in exchange for us going through your website, you will rebate us a portion of our purchase, the assumption is *everytime*, NOT *sometimes*. Those are the goods you advertised. In exchange, I assume these retail companies are paying you a commission for bringing them more business. I went through Ebates anticipating money back. You didn’t deliver. There’s absolutely no incentive for me to continue shopping through Ebates. The last thing I want to do is lend support to and propagate a business that *selectively* chooses when to fulfill its promise.

I too was skeptical when my friend shared this app with me. But in just over a year, I’ve earned $150+ just by shopping normally my favorite stores. It couldn’t be easier - open the app, select your favorite store and shop as normal. As long as you use the app to get to your store, the rebates are automatic. Plus, you can still use any coupon codes you may have so you are not leaving anything on the table. I haven’t tried the In-Store shopping function yet, but I will very soon. Payment is by paper check or Paypal, or sometimes you have the opportunity to earn additional cash back if you choose to take payment in the form of a e-gift card to one of your favorite stores. You really can’t lose here! And their Customer Service is top-notch as well. Super quick response time, so resolving issues of missing cash back is a breeze (only happened twice so far, and both times was resolved within 48 hours or less). This is legit. Try it - you’ll be glad you did.

I've only been using EBATES for about 2 months & have already earned lots of $$ on what I would buy anyways. The deals are constantly being rotated/updated. I'm not one to just buy things because they're on sale, as I don't think your saving much if you're spending more just because you can. With such a wide variety of participating retailers, I've been introduced to many places/products I may not have been aware of otherwise. I needed almost a whole new wardrobe (lost a few sizes) & thanks to these great deals/cash back, I've been able to accomplish this quickly. My friends are always asking where I found such stylish pieces & can't believe the savings! EBATES has also made it possible to give much better gifts & surround myself with great quality furnishings for my home, pets, car, etc. LOVE earning cash back just for buying what I need anyways (even groceries) & being able to afford to do it in a more timely manner. LOVING EBATES!!