GCX - Discounted Gift Cards

Purchased some Cabelas Cards for $380. The first payment didn’t go through so I had to resubmit. Even though Raise only shows one completed transaction and one failed, PayPal has 2 authorizations. PayPal dinged my PayPal balance for the first one and my bank account for the second, putting it in the hole. PayPal won’t release the funds until Raise cancels the authorization. May be PayPal’s fault, may be Raise. Either way I’m out $380 for now. The 2 companies have issues with the way they take money and it needs fixed. Right now neither one will fix it. They both tell me to call the other company. Super frustrating.

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As a former Sr Financial Sales Advisor, I worked in a corporate bank for 11 yrs. I retired after having my little girl. In this age where ppl can buy equipment on the black market (machines & plastic cards) to copy the coding from debit & credit cards, I am sure the next step has been to do the same with gift cards, especially with the popularity of these apps & self check outs. I just caution users (and I use these apps myself) to buy with caution. Buy smaller amts if you don’t plan to use soon or buy just before you plan to shop, which is what I do. Sometimes I’m not able to find what I’m looking for but I’m also not losing money. There are very smart thieves out there. I encountered them everyday. And they are only getting smarter. Developers...please find a way to protect buyers from this or offer a different guarantee. I read some of the reviews. You can’t offer a gift card that doesn’t expire & only protect it for a yr. All of those ppl that endorsed your app would not endorse it if they thought users were now possibly losing money to dishonest card sellers. Something different needs to be put in place. Maybe a way to trace the cards back? It is fraud 🤷‍♀️

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Thought I’d get a simple process m. Purchased two PlayStation and Macy’s gift cards, but couldn’t send as a gift. Had to screenshot the cards to send. Later discovered a Raise cash section and noticed that here was space where you could purchase and send as a gift. WHY??? Why are there two places/methods to purchase gift cards, one for Raise cash and one just in general. What’s sense does that make? Of course I want to purchase a gift card and receive a reward or cash back, isn’t that the purpose of the app??? To add insult to injury the initial Macy’s card I purchase I still have not received, says it may take up to 24hrs. Why? Still haven’t gotten it. Tried to purchase the Macy’s card to other way via Raise cash, would not process. Got a response, “Could not process, please check your account before submitting again.” Terrible! Now I can’t even log back into the app to follow up with my purchases. Great idea but it’s currently being poorly implemented. Feels more like a SCAM than a service! I’m done.

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My wife bought 2 gift cards for whole foods and both failed in a pretty embarassing fashion at the in-store check out. We applied for refunds and were told to wait for up to 7 - 10 business days for the process. It has now been more than 20 days and no feedback at all... We therefore had to call the customer service - as if we have no better thing to devout our time to - and they shamelessly told us that they were aware of the problem and yet, they were still waiting a response from the gift card supplier (which is whole foods). We then were simply told that they have nothing to do and that we have to wait. With this cheap attitude how do they think their ‘business model’ could survive if they cannot even handle a glitch with their b2b partners and shift the entire risk to their customers. Cannot wait to see their situation if there is a more systemic issue stemming for example from frauds and scams... Not considering to use this platform again!

For buying gift cards at a discount, the app is totally easy to use. Apply Pay makes it extra easy and secure. I wish there was Passbook integration, and the way to copy gift card numbers isn't intuitive. From a sellers perspective, there seems to be a lot of hoops to jump through. You can’t even sell gift cards through the app... the website is needed. And cashing in after selling cards could be smoother. To get available funds, I’d prefer getting a paper check but they charge a fee of $30, which seems outrageous. Still, overall it’s a great app, especially for people buying gift cards (instead of selling). And it will probably save you tons of money in the long run.