Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.9
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Railer is a simple app for travelling on the Belgian railways. Find connections, where and when you need to change and how much your train has been delayed. It's designed to be easier to use and less cluttered than the NMBS/SNCB apps. Terms of Use: https://www.railer.be/tos/ Railer is not associated with NMBS/SNCB sa.
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)
