Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
2.5
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Welcome to the QA ITIL Service Management Mobile App. This app provides a brief overview to anyone new to ITIL Service Management and is a handy reference This app helps people familiarize themselves on the basics of the ITIL Service Management framework prior to start of ITIL training courses. Features • Videos: Alan Holmes, QA’s Head of Service Management – Product Development speaks about the various stages of the service management lifecycle and explains the importance of each of these. • Test Preparation: The quiz feature helps you practice for the foundation level exam • Exam Tips: The exam guidance and tips prepare delegates for the question types and best possible responses • ITIL 2011: Explains the key differences between ITIL 2011 and ITIL 2007 (formerly known as Version 3 or V3) • Glossary: This sections lists the key terms and acronyms associated with the Service Management Lifecycle.
