Q-Park Rewards

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Firstly, the ticket I receive every day at the q park states that if I scan my ticket on the app, the 6th visit is free. There is nowhere to scan the ticket on the app. I notice that this was reported via reviews back in Feb and it is now October! Why hasn’t this been sorted out? Also, I still have payments pending from over a month ago. Again, judging from previous reviews, these problems have been going on for a long time. Not a very good service from q park.

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Having used QPark’s a fair bit recently I’d seen posters up in many of their sites (and indeed on the back of tickets) suggesting that the 6th stay would be free... I’ve finally got round to downloading the app and spent an age trying to work out how to scan in tickets to see that this functionality is actually no longer available. So indeed the misleading advertising at almost every Qpark, and the back of tickets should be removed. It’s disappointing as a new customer to have been lured in with an offer that doesn’t exist, but reading some of the other reviews where you’ve simply wiped the rewards is not on. Apple, do the right thing - don’t be associated with these crooks for now!

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Signed up to the new app despite losing banked parking on the (better) original app. I use four different Q Parks fairly regularly. One works perfectly and the parking feeds through. The other three never do. I have to make a manual claim, which to be fair, comes through in a couple off days. It’s just a bit of hassle. More frustratingly, on my latest 2 parking, the machine has refused to give me a receipt. These were both £24. If these don’t automatically register, I will have zero proof to make the claim.

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Apart from not automatically removing the old app when the new one was installed, it didn’t recognise my previous account so I have had to sign up again. Also, I don’t feel comfortable with giving my credit/debit card details. Why should I need such cards if I’m paying in cash anyway? I have downloaded the app in case I happen to go to the car park. Previously the car parks had been less expensive than some of the others in our town but I haven’t compared prices recently

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Downloaded the app as it was advertised on the back of the car park ticket I received today and it says “Free parking on your 6th visit”. First page of the app is a sign up page, so thought I’d check out the reviews before going to the bother of doing so. Glad I did as it turns out the app no longer offers the free parking reward! Cheers to all the reviewers who highlighted this and saved me the bother! So instead of signing up, I’ll be deleting it. Plenty of other reliable places to get shopping offers - so don’t see any benefit to this app.