Purchasing Power

I ordered an Apple Watch series 4 for my wife on Dec 13. I turned in my documentation on Dec 14. I checked the status of my order 2 days later and saw an estimated delivery date of Dec 21. That day came and went with no signs of the watch I ordered for my wife for Christmas. I called on Dec 24 and was informed that my order was lost by UPS. No one from the company reached out to let me know. I still would have been waiting on a watch that was never coming had I not called myself. Now I’m being told that the watch is out of stock. If I owed money I’m sure there would have been several phone calls and emails made to contact me. No one at the company is trying to do anything to fix this problem. I’m done with Purchasing Power.

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If I could give negative stars I would!! I purchased a couch on March 25th and set up my allotment, that part went smoothly. Well one month went by, and still no couch! Kept getting the runaround from the distributor (Myco Furniture) and delivery company (Sun Delivery) each company kept blaming the other as to why after a month I still had NO COUCH. Well, 2 months went by and.... SHOCKER...... still NO COUCH!! After being completely inconvenienced (No couch for kids or family to sit on when they came to visit) and after 2 months of paying for a couch that I still didn’t have, I decided I had enough. I called purchasing power and told them to cancel my order. Representative told me that my account should be credited within 7-10 business days (that was on May 29th) Today, 11 business days later I get a call from the delivery company trying to schedule delivery of the couch that had supposedly been cancelled!!! I called purchasing power to see what was going on with my refund and they said it had never been processed!!!! So guess who’s going to have to wait at least 7-10 more business days to get a refund!!??? This is literally making me sick!!

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Worst company I have ever dealt with. I signed up and was given a certain spending limit amount so I ordered a couch. A week later I get an email saying I had to make a payment because I went over my spending limit. So I guess they can just change that after the fact. I made the payment anyway and didn’t hear anything about my order for another month. I emailed and received no replies. When I’d call I would be placed on hold for 20 minutes or more and never received help. 2 months after my order I get an email that it will be delivered at a day and time I can’t be there so I call the delivery company they use and surprisingly they can’t deliver during a time I can be there. The lady on the phone kept putting me on hold and kept trying to give me a time that I said would not work but it was like she didn’t care or understand. I finally got fed up and tried to cancel the order but was told I’d be charged $300 since it’s already been shipped. It’s a scam company. Shop elsewhere.

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I ordered 2 laptop. I got an email stating that they will upgrade my order to a different laptop (coz the original which I ordered was sold out.) when they sent me the replacement laptop (one of the order has been cancelled coz the items were sold out too)I only received one. I called and spoke with supervisor. I told him that since they have one of the item cancelled( I didn’t cancel it, they did) I’ll go ahead and will pay for only one laptop. Then, I got an email that says, they were unable to cancel the other laptop. (They sent another laptop. Mind you they already told me that I only got one coz the other replacement ones got sold out too.) So now I have two laptops and charge with two.

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This is by far the worst company out there they pray on the good working people and are a scam their supervisor Brain has no respect and the worst attitude that a supervisor could have and he should be fired immediately from the time he got to the phone till the time the call ended his tone showed nothing but disrespect they don’t honor their employees word at all if one of their employees or 5 says they will do something for you and you have proof they still find away around it they had a shipping company bring a couch to my house scratch and scrape my wall and bent the couch up when I told the company to take it back purchase power says I have to pay them 270. For tearing my house up what a joke never again I have stopped everyone I know from my job for making this same mistake and will continue to voice my experiences to everyone I know about this place.