Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
The app will bring the graph of the steering cycle to life and leads you directly to a quick check that you can fill for your own organization. There will appear a key statement for selected points of the graph where you can agree or disagree. The evaluation results are immediately shown by a laughing or a disappointed smiley. The laughing smiley signals a positive status of your structures or processes. The disappointed smiley signals room to improve.
