Puck Remote App

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These have been a disappointment. The installation instructions on the box reference an “arrow on top of the Puck” for aiming the IR however there is no arrow; confusing. The adhesive on the back of one puck was not sticky and immediately fell off our TV, we had to use double-sided tape we had to affix the Puck. The App frequently reports “no connection” requiring the app to be stopped and restarted to reconnect to the Pucks. The Pucks seem to only work with one Smartphone. I setup the Puck app on my phone for installation/configuration, after I had both Pucks working on my phone I setup my wife’s phone, although she was able to connect to the Pucks but her app had no control of the TV or Soundbar. Great concept, poor execution.

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Great potential but currently falls short. Just set up 4 pucks to control my home entertainment center. Can’t hold down volume buttons to change, have to push push push push. Pucks randomly disconnect, often. Need to update to fix disconnect issue and to control multiple pucks and devices at once, like a Logitech Remote does, that’s where the potential is.

I bought the PUCK online to reduce the number of remotes in my home. I constantly near my phone every day so it's very convenient to use to control the TV and bluetooth soundbar in my entertainment center. I highly recommend it!!

I saw the bad reviews on this device, but I always prefer to try by myself. Is working good on my Samsung TV and Vizio TV no issues. Sometimes people need a map to do easy things.

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Wasted my money on the PUCK. I did everything to set up, not much it says. Connected and searched for my remotes. Some were there and some weren’t. Ones I connected said they were but, never worked. Pressing any buttons in the app, nothing happened. Even if it worked perfect, it’s more of a hassle switching screens, typing in your remote to find it, etc... would not recommend