Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
This app is targeting Public Cleanliness Inspectors from Dubai Municipality staff and from public code enforcers in the city of Dubai which are defined by Dubai Municipality in an official decree. It is a user friendly app that is used to log the violations in relation to cars ruining the public cleanliness of the streets of the Emirate of Dubai. It provides two main services for the inspectors: 1- Log the violation with the date, time, street address, car details, type of violation, etc and attach the related picture if needed. 2- Follow up on the status of your logged violations and view all previously logged violations.
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)