Providence E-Card

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This app would be convenient to have if it would load properly. It takes forever to load, then crashes and closes. I have to try it a few times, and even then sometimes it works, sometimes it doesn’t. Now after not using it for a few months, I’m getting an error message saying my member ID is invalid or I’m a resident in an area where the e-card is not supported.

I love this app! It just requires the PIN and ID # from the physical card...no separate account needed. It’s a very simple but effective design - it simply lists the names of everyone in my family with card images for each one. My favorite feature is the ability to fax or email the card somewhere. I emailed mine to myself when I couldn’t find my physical card one time. I then faxed it to my doctor’s office when they needed an updated copy (I did it right from the waiting room). They showed me how it turned out and there were clean front and back images the same side as the actual card. Pretty cool!

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This app used to work great. But since I got my new iPhone with iOS 10 I am not able to log in to view my e-card it tells me my member id is not correct or I’m in a area where it does not work which is not true because it did work before. Very disappointing.

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Why wouldn’t they just combine this with their other app. I don’t want to have to use two different apps for one company. Also, I can’t add it to apple wallet. Essentially, there is no difference between this and taking a picture of the actual card.

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In 2014 we were able to show our ID cards on our iPhone. 2015 & now 2016 will not display. We get this after we hit the login Message- You entered an invalid member ID or a Resident of an area where the Providence E-Card is not supported. Not sure why it would be different now.