ProControl+

I just use this application for monitoring my Pyronix Alarm. Generally it works very well, allowing me to see when my alarm is set/disarmed, or when it’s been activated. There is one feature I would really like to see added though. It would great to be able to remotely ‘activate’ an alarm from the app itself. I have a separate CCTV system. I sometimes wonder what my choices would be if I saw somebody acting suspiciously, or trying to break into my property? At the moment, all I could do would be to call the police and wait for them to arrive. Being in a remote village, this could take them a considerable amount of time. To be able to sign into the alarm panel and remotely activate a ‘panic button’ (possibly scaring them away), would be a handy feature to have. Could this be incorporated? Otherwise quite happy..

I’ve started using this as it’s handy to be able to view both my alarm systems and Hikvision CCTV on one app. It is lacking a few basic features however. There appears to be no way of arming and disarming CCTV alarms through the app. You can enable/disable notifications globally, however when using IVMS 4500 app for the CCTV, you can remotely switch on/off the “notify surveillance centre” option on a per site basis. This effectively isolated the notifications while not affecting the alarm settings locally. Also, like the iVMS app you cannot reorder the list of cameras, intruder panels you’ve added - this is basic functionality in most iOS apps. They just appear in the order you’ve added them. Not much help if you’ve a long list of sites.

This is a good app, alarm side seems to work prefect but the Hik-Connect/Hikvision side needs some issues amended. Hikvision has assured me that the issues are Pyronix side. The main is when I receive a call from my doorbell it shows on my lock screen call from visitor, I swipe from left to right unlock my phone and the app opens. Once the app is opened it has automatically logged me out making me log back in, by the time this happens I’ve missed the call and the visitor has gone! This appears to be the only issue really, if this didn’t annoy me so much I would have gave 5stars.

I agree with a previous reviewer, need to be able to set off the alarm from within the app rather like a ‘panic’ button, and specifically either the internal or external sounders or both. Up until last week I used to receive verbal notifications on my iPhone XS when setting or unsetting the system from the panel such as “alarm system activated” or “alarm system disarmed” which was great because you didn’t even have to look at the phone to see what was happening, now I’ve got an iPhone 11 Pro and the notifications have gone back to the standard iPhone built in sounds which all the apps have which seem like a retro step.

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Easily the most inconsistent app I have ever come across. One day it works, the next day it doesn't. No notifications anymore, which deems it unfit for purpose. Shame, as the alarm system and features are great. App needs a lot of work or to go back a few versions. Worked reasonably okay during mid part of the year, clearly an update has worsened it somewhat. If the developers invest some time in testing the patches before release, has the possibility to be a great add on for the alarm system. Based on its current state, if you will rely heavily on the app for arming/disarming etc. Avoid until improved I guess.