PrepaidCardConnect

really great app! i use this because i have a prepaid card that my work paychecks are loaded onto. i can transfer money directly to my bank account for free and the transfer only takes a couple days. i can easily manage my money and view my account details. i’ve also signed up for certain text notifications so i’m notified when my balance is below a certain amount, when a transaction has taken place, when money has been loaded onto my account, when a transaction has taken place without a card (online order, for example), and when my account balance has been updated (for both a deposit or transaction). give this app a try, you won’t be disappointed!

It’s has a great layout overall. It definitely needs some bugs fixed for it though. I don’t like how if I make a transaction, it shows the withdrawal, then a deposit, and then another withdrawal, very confusing... It would also be helpful if the system would give us a notification if it’s under maintenance. It’s very frustrating to try and access your account and get the dreadful circle of death, with no explanation of why. Or give us a website to review our funds and transaction history online. I’ve tried several times looking for a website to log into to check my account and I’ve yet to find one.

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Called today to ask what can be done about the error message and the need to re-enter the password. It doesn’t save the password in the vault and you need to go to the website all the time to copy the password. When called the CSR said that they have never gotten a call about this but a review from a year ago about the certificate says otherwise and that the CSRs are comfortable with lying. When asked to speak with the supervisor his response was “everything here is telling us it is working perfectly fine. You need to check with your specific App Store”. Luckily this is my second job and not my primary source of income for ease in money access. Get better at compassion and “support”. You haven’t shower it yet.

I think there shouldn’t be a limit on what you can spend online like if you still have money you should be able to buy more stuff not buy three things and have to wait six hours to buy more like what if they needed thought things and had a time limit to get them, and also you should have a thing that lets you take money out of the savings not have to cancel the savings to get the money back.

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This system is atrocious. I work for a company that makes you receive your first and last paycheck through one of their cards, which seems simple, right? Just transfer it over to your bank account. NOPE. As soon as you initiate the transfer, it drops your balance to $0–no “pending transfer” notification or receipt or anything like that, and it takes about a week to actually go through. Maybe it would be fine if this wasn’t being used for my paycheck, but not all of us can afford to wait an additional week to get paid.