PocketSuite Client Booking App

I have worked with desktop client management software for years. When I did a career change and started working from my home. I spent more time on the go and really struggling finding a system that would flow. Nothing seemed to be ALL INCLUSIVE. SO I scheduled here and synced calendars there and invoiced here and took payments there (because the fees were super high and took forever to get my funds) and then... I found PocketSuite! Wow! It was everything I was doing(and poorly because it was so many steps) and in one place. I’m a professional Organizer and I was struggling myself to organize my business and keep up with everything but now it’s in ONE LOCATION! Client not paying the invoice, I don’t have to remind them, PocketSuite does automatically!! One very easy to use, user friendly, video guided, all inclusive location. I didn’t even talk about their customer service. ON POINT! Super friendly, incredibly patient, and prompt. Thank you pocket suite. You have simplified my processes, saved me time and reduced tedious business frustrations.

Having a pet sitting business means I am always on the go and don’t get a lot of time to sit in front of a computer at a desk to take care of admin tasks and scheduling. When I learned about PocketSuite two years ago I was using a software that was desktop computer dependent and had no mobile companion for on the go tasks. Thanks to PocketSuite my business has continued to grow and I have been able to easily keep up with my existing clients and new leads, as well as staff and track all the jobs that are coming in daily. My pet biz grew by more than 50% in the past year and PocketSuite has been my “office in a pocket”! The support team is always there to help when I have a question or find a bug. They fix issues quickly and they listen to user feedback and implement updates to include improvements that we suggest. They are awesome!!! Highly recommend to anyone with a service-oriented business!!!

This has got to be by far the best app out there across the board! i run a small cleaning business with employees and most platforms that i would have to use would cost hundreds of dollars a month but pocketsuite does far more at a VERY affordable price! They have tons of useful features that automates my business in every aspect. If you are starting a business, even on your own, you must try this app. You will not be disappointed! A few of my favorite features is being able to put a customers credit card on file and charge it automatically on the day of the clean, you can also add tips and the customer can download the pocketsuite app and update the information on their own. Automatic appointment reminders, online booking at no extra charge, the lowest credit card processing fees out there, separate business number, employee scheduling, and so much more!

Love this app. It keeps my small business very organized and easier to run. I use PS mostly for invoicing and taking payments but plan to use all the other features on the paid subscription soon. Love the business phone number you get with the paid plan also. Highly recommend for any service based business. The one issue I have is when I want to instantly transfer my balance to my bank account and I have to wait for it to get reviewed before I can. But most of the time if I send a message to support they’ll speed up the review process for me and becomes available within few hours. Also I wish they had a desktop version with some more features and made the estimate feature a little better. Besides that I am very happy with PocketSuite

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My coworkers and I use this app to schedule spa clients and book memberships. We are constantly having issues with the app. We are always having to monitor the app and how it stores and tracks packages/memberships. We have to be on top of the app all the time which is completely counterproductive to what we are using this app for. The app is supposed to do the work for us - we shouldn’t have to babysit it. Sometimes the app doesn’t open (yes we have deleted the app, reinstalled, signed in and out) causing serious issues when we have to check guests out. Client group texting has failed us many times. Customer support is EXTREMELY slow to respond and when they do they are little help to us. Honestly, this app gives us such a headache and because we have so many issues with it, it’s taking up a lot of our time as we try to figure out the puzzle that is Pocketsh**. After over a year of issues upon issues, we’ve finally had it and are looking into a more reliable booking app.