PNC SmartAccess® Card

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Love my Card. Love being able to take out multiples of 1’s. The app is terrible. I was using it and then one day it stopped logging back in. I used the same info because it’s saved to my phone. Called SmartAccess and was told they would call me back once they figured out the problem. That was sometime last year and never heard from them. I used the online website instead and now that’s telling me I can’t use that anymore and to download the app. The same app that doesn’t work for me. Get it together PNC. Let us cash checks and get checks or have a savings account because the virtual wallet I don’t like.

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I am not under why this app does have the same features as the normal pnc app like we are sexy rate ppl . Y’all get fees and stuff the same as the other folks using the regular app. Why does it take. So long to get a deposit. No one waits for the day it says to be posted to be posted . I was told I would get paid two days early with this card and I have not once. I want to be able to Deposit my checks on the app stash money away like the Walmart card let’s u I mean I just think there’s a million ways to make this card be I named a few that would improve having the card. Otherwise I am not seeing the point of haveing it or telling anyone to get it . Can theses features be added . Along with better customer service

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I’ve had this card a while never any issues I love the card and fee however the app is way out dated and could use a fresh new look there are prepaid cards that are way more advanced than this I could see no mobile deposits but when you go into a branch we should have the same respect since we are a PNC customer we just don’t have a traditional account. You really should update your policies and app and make it that we can cash checks at a branch against our account and give higher cash withdraw limits

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This app itself is fine, works perfectly well with IPhone wallet etc.... HOWEVER, I can’t even rate t because the PNC smart access account is by far THEE worst account one could have!!!! You can’t do anything but deposit cash or direct deposit! I tried to pay my capital one card and my electric bill with my account and it said the payment was processed then returned it 4 times and made me miss my deadline As well as lose my incentive for a higher credit line, the utility payment just would not process at all?! We all make mistakes & need second chances but this account is not it!! 👎🏾👎🏾 Back to Huntington I go..... 🤷🏽‍♀️

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Until about 1.5+yrs ago this app worked great! I loved it. I was able to view my balances & see all my transactions - which is all I really wanted cus I only transf $$ that I needed. The card/acct is great for budget spending, & we treated it like cash in our pocket. But then the app just STOPPED working. To today (2019) it STILL tells me it’s unable to log me in. I even reset my password, tried creating a new account, and NOTHING!!! I had tried redownloading this app abt 1yr ago - hoping they fixed the problem, NOPE. And I see that STILL it won’t let me in. They should just get rid of this app - cus IT DOESN’T WORK!