PilotPal: Flight Planner EFB

I subscribed; the app won’t allow me to see the airport diagrams I purchased. I see others are having the same problem. I emailed the company rep who responded to one of the others having this problem, but so far have received no response. I’ll give it a few more days to see if they get in touch. But it will remain one star until they do. Update: The company contacted me and had me uninstall and reinstall the app. This solved the problem. The app itself is very useful to me for quickly accessing airport information.

In a field of “one stop shopping” apps, every so often an app with a targeted mission shows up — and this is one of those apps. This app affords users quick access to airfield data, and displays it in a clear, known and familiar format. Of course, accessing web data and downloading the .pdf files accomplishes pretty-much the same thing, but you could say that about most other apps as well — like weather and charts. My only suggestion would be to allow the user to “sort” the entries in the favorites tab. ... and for those of us in the “pro” end of this business, twelve bucks a year isn't asking too much.

I subscribed to airport diagrams but am locked out. It keeps telling me I need to subscribe to open them. When select the subscribe the subscribe option it tells me already am subscribed yet I remain locked out.

response required

If it would let me see all the airport diagrams. When it tells me to subscribe, which I already am, it responds with “you are already a subscriber”. Well, I still can’t view the airport diagram. Also, there should be a print function. I guess since a paid subscriber can’t view ant diagrams, I’ll just cancel and photo copy out of the old things you call a book. Thanks for taking my money without fulfilling your end of the deal.

ask user to change the rating

Worst aviation app I have ever seen. A pilot would be far better off to have the paper bound copy of the airport facility directory. I get charged for a recurring subscription every month and cannot find a way to cancel it. Completely worthless.