Picasso Pro

Hi there. Oof indeed, and we apologise for not making everything a little clearer from the get go. We've since released a couple of updates that considerably improve the initial onboarding experience and stability of Picasso and will continue releasing updates as a direct result of feedback we receive from the community.

Hi, we're sorry to hear you've been having issues. There have been a couple of updates since the initial release that solve a lot of the problems and concerns that have been raised by the community, including making the initial onboarding considerably simpler for our customers. We hope the latest update helps!

Hi, We're sorry to hear of your issues. We're continually releasing updates as a result of direct feedback from the community and hope the latest update improves your experience. To answer some of your specific points: We do keep the peek screen on, however setting your device to low power mode overrides what Picasso's asked the device to do. The push notification system has seen considerable updates as has the haptic feedback system. Text to Speech relies on your device being in a supported language; it also won't activate if the system's audio settings would cause the resultant speech to play out of the built in speaker. There's a Diagnostics panel accessible from the Options screen in the latest version that'll give you readouts of all of this information. If you need additional help, don't hesitate to contact us at support@ellusionist.com where we'd be happy to help you out further.