Philips Hue Sync

It’s a simple app that does what it needs to but it’s missing functionality that the PC app has and I’m confused as to why isn’t present on the IOS app. The thing that sticks out to me the most is the inability to create custom color palettes for the music function. Music is the function the mode I probably used the most previously. I just luchases a Sync Box and I LOVE that I don’t have to bring my PC into the equation and can joy my streaming devices without all the extra steps. However being able to choose what colors are displaying for your music, is important for mood, type of music and what the decor and colors in your room are. It was a very highly requested function on the PC app, as it was an addition after the fact due to community feedback. That being said I love the product and I like the app a lot, it’s easy to use and looks good. I just hope that at the very least there’s a standard to app functionality across all the platforms.

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So I have 4 regular bulbs behind my tv with hue sync. 2 up top. One on left and another on right side. And the entertainment zone area setup is not that great. Instead of a top view, it should be a front view of the tv. That would eliminate a floor, tv, and ceiling height function. A front view I can place my bulbs directly where they are on the app as in real life. The app in my experience lumps my bulbs either into left side and right side. Or top and bottom. So for instance if a blue color is in the bottom left hand corner, but not top left corner on the tv. But it’s grouped for left and right, the bottom left will correctly be lite, but the top left be will incorrectly be lite blue. Ok so I adjust the bulbs around on the app. Now the top left and top right mirror each other. Bottom left is correct according to color on tv. Top left say is correct. But the top 2 mirror each other regardless. So say it’s blue on top left on tv and nothing in top right, both top left and right bulbs will be blue.

My first unit was defective but the replacement keeps loosing connection to the bridge. Or at least I think so since lights go dim until i go to settings in the app and select “switch bridge” which restores the lights for some time until it happens again and i need to select switch bridge again. I hope this is fixable from software since there is no ethernet port on the device and is within arms reach from the wifi router. When it works it’s great. There is some delay but it’s a lot faster than the hue windows app. Will update if the issue is fixed since many people seem to have the same problem Edit: i reviewed the wifi setting to follow the app publisher recommendation and my tri band router was already using 2.4ghz with the hdmi box. Most of my connection issues have been solved after re arranging the box so it’s directly surrounded by 8 antennas from the router. While this takes care of the issue I can’t give more than 3 stars since if the device has no ethernet ports it should have good wifi connectivity Edit: updates have made the setup/startup seamless with support for alexa and harmony hub, the device is able to recover if there is a connectivity issue so i am giving it another star give the improvements in reliability and automation

I was hesitant to make this purchase after reading reviews on the App Store and on retailers websites for the Play HDMI Sync Box. But I still bought it, and it was super easy to set up, works as advertised, and I honestly don’t know what the fuss is about. If you’re on the fence, just buy it and try setting it up - chances are it will work as designed and you’ll love it. My setup: Apple TV, surround receiver, 1080p TV. I put the Sync box between the Apple TV and the receiver, set up the entertainment zone, adjusted the lights and pushed the sync button. Ever thing just worked. Yes, it had to update, but so did the smart plugs and smart outlets I got as Christmas presents. If you use Apple products you know they update them frequently, so I don’t know why people complain about that. ✌️

In its current state the app will not allow you to set up your sync box, you get a couple screens in to where you need to connect via Bluetooth to the unit and it will not connect. Keeps saying connection is not secure. I can’t get through to any tech support from the company either. Hopefully they address this issue quickly and get a new version released that actually works. $230 for a worthless box has me a little frustrated. UPDATE: With the release of 1.6.2 I was able to get the box to connect and get working. Unfortunately the music mode still is not functional but the video and game settings work great. Color matching is great and flows well with what is happening on screen. Overall I’m pretty happy.