Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The Penn National Insurance Mobile Application: > Is made for our business and personal insurance customers > Gives you access to your agency information > Gives you access to your policy information > Lets you make a payment > Enables you to submit a claim at the scene of an accident > Lets you input claim information if you don't have cell reception. You then submit when you have service > Lets you submit personal auto, property, and glass claims > Lets business policyholders submit claims for commercial property and auto > Helps you find a preferred repair shop > Includes a property damage checklist