PedidosYa - Delivery App

Tried various times with credit card and won’t work. Online help suggestions include , not trying to repeat the order, try not to make purchases with said card before purchasing again and my favorite, just pay cash. Paying online shouldn’t be an option if the credit card won’t work and then when asking customer service how to amend the situation they place the blame on me. Would be an excellent app if I weren’t forced to pay cash only. Defeats the entire purpose.

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The app is pure genius, very easy to use, great food variety and payment options from an inbuilt payments platform, you can even pay with EDENRED ticket paystubs. the app really works, you have plenty customer reviews to guide you thru the best options, the app is pure brilliant. I would suggest only 2 things, add the option to tip the delivery guy from the app (many times you may not have cash around the house), and invest in customer service support, Everything works perfectly 99% of the times, but I had a couple of issues with restaurants i.e. coming over 2 hours later, and I couldn’t get pass your BOT support to talk to a real agent, its the only reason I would not rate it 5 stars, as per the rest is really great. Will totally continue using it.

This app is a disaster. I was paying without problems with cards until they stopped charging me with a card, there were thousands of minutes of waiting in his customer service chat/phone trying to ask for help but it was just wasting time. The only reason why I still have the app installed in my iPhone is because they have no competition in Argentina ... just that. DO NOT INSTALL THIS 5hit.

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Absolutely horrible. The wait time is always off by more than an hour. We’ve waited close to 3 hours for food. Food orders show up incomplete most of the time and their customer service is non existent. I contacted their customer service on 4 different occasions for problems with my orders and received no help and all. If you are hungry, just go straight to the restaurants, you’ll save yourself the headache, money and not to mention you will actually eat. Worst app service ever!

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I’d give it 5 stars if it wasn't for the numerous credit card issues we’ve had randomly. You guys HAVE to fix that. It works fine for days, and then it stops, fails for days, then works again. This has nothing to do with the credit cards themselves, as I have cards from different banks failing, then working again. Fix this, and you get the 5 stars.