PayPal Here - Point of Sale

This has allowed me to pretty much stop accepting cheques with the exception of some elderly customers. However I have to say I avoid using on more expensive jobs due to the costs involved. It goes unnoticed on smaller jobs (Around £2 on a £60 bill) but really feel PayPal need to lower the rate on transactions above a certain value as it makes it way to costly to simply handle a transaction. (Around £35 on £1000) You may be thinking well it’s exactly the same once you’ve done 17 x £60 jobs and that’s true however when you can ask customers to BACS it over costing pence per transaction it’s a no brainier. My review summary is that it works great for me however I’d use it a whole lot more if PayPal brought the cost down and I’m sure plenty more small businesses out there feel the same. Well worth getting for your smaller Payments though.

Often the app will appear to be logged on, it’s also connected to the card reader and ready to take payments; you then type in the amount because the keypad entry is present on the screen, you click the charge button, customer presents card for payment, payment then processes and then it happens “you are not logged on” so the payment has not gone through ... a big problem! If you were genuinely not logged-in on the app, then the app should have been in the log-on screen stage and not fully loaded into the app itself with numeric keypad and charge button ready for payments. Problem is, you never know if your logged in or not until it has made you go through most of the payment process only to tell you towards the end (before completion) that your not logged on. The last number of Updates have not addressed the problem. When it works properly, it’s a good app although some fonts & crucial numerical figures could be bigger/bolder for those of us without the best eyesight.

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When it connects its works perfectly, however if your reader or phone have gone to sleep it takes ages to reconnect and allows you to input on your screen but then doesn’t allow this to be sent to the reader leaving you and the customer standing like lemons for an awkward amount of time. Plus it will log you out and not tell you right up to the point the customer thinks they have completed the transaction , then you both find out and have to re do it all again! All very annoying and Unprofessional. Screen on reader is very hard to read in daylight when you are out and about , as it’s marketed for so that needs improving on next reader .... On the up side instant transfer to your bank is better than most .

This app is very unreliable. Customers shouldn’t have to wait while you reset everything and pray to heavens it works for a simple payment and it’s long loading times. Major optimisation is required. Additionally, if you’re going to take a big chunk from every transaction, can you guys at least display the amount per user AFTER fees in the Sales Reports. It’s difficult to keep track of individual sales when the information displayed on the PayPal Here app doesn’t match the total amount in the main PayPal app (which also cannot filter transactions by user... APPALLING!).

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I've never had so many problems trying to sign into my account in my life. I created an account yesterday to use with my new handheld device and then after going through the annoying security questions it said i had entered the wrong password. I tried again and done the same thing, tried the third time and it blocked me from my logging in again. Later that day i tried to change the password and and was asked to check the boxes in the security question but the page would only show have of it and wouldn't scroll down. When i tried it on my iPad it then said i couldn't sign in because something went wrong. I am at my wits end with this app seriously!!!!!!!!!!!!