Password Manager - mSecure

Over many years I have accumulated a significant amount of email addresses (both work and personal), web and app accounts, personal information, even clothing sizes or other gifting information and of course passwords. A day does not go by in which I don’t need to look up some of this often critical data. On many occasions this app has saved me significant amounts of heartache and frustration! While it is not the most beautiful app I own, IT IS one of the most important. A beautiful app with no usefulness has little value, unless its purpose is to be beautiful. And even these apps frequently require account info. The ability to add fields of my particular type and design is especially important as it allows me to quickly and easily include information about the account, service, subscription, etc., that is not included in the provided template. For example, it isn’t unusual to need an account number field which is not typically included in the majority of entry types. Lastly, the value and ability to utilize the app, and sync its information, across every single device, including my laptop, as well as backup the information from any device cannot be overstated. And, it has the same look and feel everywhere.

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I have used the free version MSecure for many years. I don’t begrudge the company for making a pro version with more features, but they seemed to have pushed out some of the basic features into the pro version to force you to upgrade. If these features had always been on the pro version I would understand, but they started out free to draw in new customers and then were moved up after the app gained more recognition You used to have the ability to create an email backup and automatic sync was a pro feature. This was a bit slow and clunky, but it was nice in the event something happened with my phone. Now all backups are a pro feature and when my wife and I bought new phones this weekend we were left high and dry without any way of backing up our data. Actual quote from this weekend, “Sorry Wife, the app that we have used for years has decided to put the free version of backing up our data behind a paywall and I didn’t notice so our options are to spend $30 right now or just lose the data.” Thanks for that argument. Next feature that is missing is the biometric login. I had touch login on my previous phone, but after upgrading to the iPhone 11 it is now locked behind a $30 paywall. I understand you get more “features” for that $30 than just the biometric login, but why is that a pro feature in the first place? There are tons of apps out there where it is a basic feature so charging money for it seems like a money grab.

This current version does everything anyone would want in a password manager. It generates, securely stores and gives easy access to your passwords. This app can be synched with several different storage media and can export your data to a spreadsheet. I actually generate and change my passwords frequently since I got this app, just as one should. I started using mSecure in version 4 and loved it. I was one of the unhappy users that complained about the lack of WiFi synching capability when version 5 came out. Version 5.5 fixed all of that and then some! Synching is fast and seamless so I can keep my iOS devices totally up-to-date, along with my Windows version on my laptop. I don’t like using the cloud, so I am very comfortable with using the backup and WiFi synching functions in this app. But, if you like using the cloud, mSecure gives you several options. Plus, I had a minor problem when I was trying to set up synching, but, no worries, mSeven support came quickly to my rescue. Sorry for all the words - I’m not used to writing reviews and I want to make sure that potential users understand how great this app is.

I've used mSecure for years, choosing to sync locally with my desktop computer instead of optional cloud syncing such as Dropbox. I feel more secure doing it this way. With this new version they've done away with other cloud syncing and introduced their own cloud server syncing. Again, with all the companies being hacked nowadays I prefer to keep my syncs local. mSecure 5 does give you the option of not using their cloud server syncing, but it will no longer sync with a local computer. You can do backups to the same device that it's installed on, but if something happens to that device, or if you delete mSecure from that device, you lose the backups too. I didn't know that they were removing the ability to do local sync. Disappointing. EDIT 2/8/18: Local syncing is back, and I’m revising my review to a 5 star rating. I wouldn’t be without this app, and would like to add that their support is top notch IF you use the support forums. Well monitored by support staff and quick answers. Don’t bother sending an email as you’ll only get referred to the forums anyway.

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I bought the $30 version of this app. So far it seems to be OK at its job. BUT! Without prior disclosure, the mSecure app comes with the capability of allowing my ad blockers to be completely bypassed and, for example, allowing a number of big ads to be dropped into and around the newspaper I read daily. Moreover, mSecure has apparently outsourced its customer support work to some third party, with which they are careful to explain they have no connection. This third party--with which mSecure says it has no connection--has no customer support telephone number I can locate. The third party company does have a website but that site has only been capable of sending me around in circles without being of any help at all in solving the problem of the unwanted ads that mSecure has allowed to be inserted. In short, I've found this third party website essentially useless. as a source of assistance. So, I've paid for the newspaper, I've paid for the mSecure password vault, and I've paid for the ad-blocker only to find that mSecure has found a way to bombard me with unwanted ads and no way to turn them off and no way to get a refund.