Paperless Post: Invitations

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I love the idea, and the invite designs are wonderful, but trying to use this app on an iPad pro is very frustrating. The editing tools are not very intuitive. When I attempt to edit text the keyboard covers the invite so I cannot see what I’m editing. There is also a lot of stalling and lagging as other reviewers have mentioned. I also wish I could easily copy and paste my customized text into different invite designs. It’s not easy to test different designs, and a little frustrating to spend some time customizing one design, then realizing it’s not quite right, but having to start over in another design. I would also like to be able to export my designs. I would pay for that, as the built in invite system isn’t going to suit my needs for my office party and I wanted to be able to just send the invite graphic through our office calendar. Maybe this IS an option? But I couldn’t find it.

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While Paperless Post has deserved plaudits for its designs and the simplicity of its services, it beggars belief that their website and app services are so uniquely poor. I had been struggling with the app on my iPad and iPhone so I asked friends who use the product frequently. They told me they had he same experience and to check the app reviews that further confirmed the poor UI, bugs and regular collapses of the app. I had hoped to use the website, thinking that app coding can be tricky but websites UI is well established utility that any business should be able to apply. The website has so many bad links that I spend most of my time trying to remember where the faults are to avoid them rather than tracking my events. From “Dashboard” all of the “track event” buttons are misdirected to the home page. Most of the “view event” buttons are also bad links. Disappointed.

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This is the worst invitation app I have ever seen. Okay the only other one I have seen is Evite, but still. I was invited to a party. I tried to upload a photo. I had to be signed in. I created an account to do that. It couldn't recognize it as linked to that invite. I relogged using that invite. Still no luck. Created a new account. No luck. Finally get it to accept a photo. Can't use the app to find the invite again. The event responses to the photo even shows in my app inbox but when I click to view, it says it can't find it and try to log in with a different account. What? It sees it but it can't see it? Total waste of lots of time. I have to go to the original invite each time to view it. App does nothing for me, even creating an account using the same email address the invite went to. Hope none of my friends use Paperless in future so I don't have more wasted time!

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I’ve used this app for a bunch of invites over the years, including my rehearsal dinner in 2014. I’ve never had problems before. Currently this app has so many bugs it has been in almost impossible to use for my latest party invite, Easter 2018. From not letting me add extra guests, to not being able to change the “saved” name of guests, and crashing frequently when I try to edit details of the event or send a message to guests. There’s also no way to see your Address book that you made online, or text people invitations, and you cannot simply import a guest list from a previous event, which is idiotic. I’m definitely using a new party invite app from now on. I’m going to check Hobnob, Hopefully they will be better. I know at least you can text people invitations through that platform.

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This is my first time using Paperless Post and it will probably be my last. I have used Evite for my previous birthday party invites and save the dates. The only reason I continued on Paperless with the design of the evite and ultimately the purchase of “coins” was because it was a group party and the other mom liked a certain invite. It was a tedious process. Unlike evite where I enter my information and it gets plugged in Paperless makes me enter the information after the fact. I had to double check my party info countless times. The evite itself was cute but not something I felt was worth $1 an evite- an electronic email not a tangible invite. I have read the reviews and it seems that a recent update has changed the process for the worse. That being said I would not recommend not will I use the app again.