Pampers Rewards

I have a 4 year old special needs child and 21 month old. Pampers diapers and wipes is all we’ve ever used since day one with both. They each have very sensitive skin and easily irritated. Seems like almost every time there is any sort of bonus or promotional offers for points, I either have to email to get it sorted which is difficult and time consuming in itself, or I don’t get the notification until it’s already over, although I have an iPhone X, and is up to date on everything I continue to have issues, and also some of the way they have it laid out can be confusing and misleading in certain areas. Will continue using because can’t use much else without having problems arise from sensitivities, just hope the reward system does improve for the loyal customers. Have an email in now to resolve promotional issue once again, seems to be getting longer in response time and what they require to fix the problem. Am giving 4 stars because of these issues, but from a different perspective I also understand this isn’t something they have to do with the reward system, and never have to pay shipping, and since the newest update with gift cards being added, that makes it somewhat better in being able to get things actually need and can use and am greatfully for that.

The app is great and easy to use. As someone who only uses Pampers products for my little ones, it’s great to have a loyalty rewards program. It’s easy to enter the codes and I like that it is codes versus uploading receipts or using a store loyalty card. Another diaper brand has a loyalty program that requires receipt uploads which, not only do I always forget to do, but it is time consuming and my receipts are often very long and full of non-diaper items that make it harder to find the diaper line items. Entering the codes on the packages is much preferred in my book. The only complaint I have is that it would be nice to have some different reward options. Coupons are nice but I already get them in my newspaper and can print them. I would love to see some gift card choices or a more diverse choice of actual items instead of coupons and discounts. Even the diapers themselves don’t seem worth the point values since I shop sales and use coupons. All in all, if you’re a parent with kids in diapers still, this is the app to have and the brand of choice for our family.

The app itself works fine. Honestly, I would have given them 5 stars had they not changed their rewards system. I have had my daughter in Pampers her entire life (16 months) and I had been saving my rewards to put towards more diapers. They have removed the option to receive diapers as a reward, which is extremely frustrating as the rewards are given for buying that product. To remove the ability to redeem my rewards for more of their product (which is what I would have thought they would want) makes very little sense to me. I can now be rewarded with a nice USB instead, or some LEGO’s that my daughter won’t be able to play with until she’s 3+. If I could switch I would; however, I can’t because my daughter is very sensitive and their pure line is the only thing that doesn’t irritate her. I do believe revamping the rewards system has merit, but I think taking away the diapers reward option was a bad call. It’s disappointing because I do believe the quality of the product is wonderful, but this feels like a rip off to loyal customers who have spent a lot of money.

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Well, I have officially decided the reward systems is not worth it. I am very sad to say that after almost 3 years and thousands of dollars spent on your product, I been saving my points towards a specific “gift” Pampers has yet again, changed their program! I had enough saved to purchase TWO matching rewards for my girls and then, BOOM, Pampers has just changed the program and reward values so 1) my products no longer exist and 2) so now and again at the bottom of my “savings” because the rewards values have increased exuberantly!!! It will now take me another 2 years at this rate to earn enough points for one of the lowest valued products! Shame on you, Pampers! NOTE: If you are a customer interested in adding the Pampers app and think you’ll have great benefits from participating in the rewards program, I encourage you, HIGHLY encourage you to read ALL of the reviews first and then decide if the time, money and effort is truly worth it! Every concern that a parent shared with the program, and the technical issues with the app itself were pretty much my EXACT concerns! I am disappointed, to say the least. I am giving 1star only because my 8 y/o enjoyed the challenges (and it was often many technical challenges) of scanning in the codes!

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I have been dutifully entering codes for nearly 7 months so I could redeem them for diapers. Those things are expensive! I finally reached the point balance needed for a free box of diapers, and now the rewards catalog is revamped, such that no diapers are available and my 2k+ points aren’t really enough for anything worth having. The calibration is off. By the time one has enough points for, say, a baby spoon, that person will already have baby spoons because the baby will have been eating solids for several months. I guaranty you that you will have already purchased a baby thermometer by the time that you earn enough points for one. I took advantage of every special points offer and entered all of my points for nearly 7 months. I’m gullible, I guess. I used only pampers products (even bought swim diapers, which are pretty useless), so I could earn points and get a box of free diapers, which would save me about $40. But now the diaper prize is gone, every prize requires a disproportionate number of points, and honestly I don’t even want any of the things offered as prizes. I guess I’ll redeem my points for a single baby sock, switch to less expensive diapers, and move on with life.