PAC AN140EKF

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I am somewhat “tech savvy” and have never been able to connect to my Delonghi AC because the button does nothing on my unit. The unit works just does not have the WiFi option working for some reason. Went online and found that a lot of people have this problem. Do I take it back? What’s the point. I just wish companies would stand behind their products like they did in the 90’s.

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The air conditioner knows how hot it is in the room, so why not pass that information along to this smart app? If I change my unit from 78 to 74 degrees but for some reason it's 82 degrees in the room and the unit can't get it any cooler, it would be nice to know. Maybe the app could even alert me conditions where the unit isn't able to keep the set temperature, or other faults like a shut off due to too much water in the pan, etc. If the A/C unit knows and can show me all these things in person, why can't the app also show me and alert me? If I think I'm set to 74 degrees but instead my dog is having a heat stroke because the compressor on the unit is shut off or overloaded, it would be nice to know.

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Don’t have the remote so this app is the only way to turn on the device and change anything. The buttons on the machine have never worked, which is extremely annoying for something you spend a few hundred dollars on. This app crashes every time it is opened. Have deleted and downloaded fresh with the same results.

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During set up it detects my home wifi but after entering and triple checking my password it just says "connection underway " and does not show my a/c unit. The unit is in the same room as the router and the wifi light on the unit blinks. I am using a special character in my password wondering if that is causing the issue????

This app is wonderful because I can turn my unit on or off from anywhere outside of my residence. The only issue I have is that I can't set a timer on the app and I'm unable to see my room temperature.