Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
OTARR application offers the following services for OTARR users: • Worklist sneak peek: Viewing tasks for each user through worklist menu . • Request search: Viewing and searching for the requests and its reports. • Real-time notifications: Up-to-date notifications about all events related to request and reports. • Workload statistics: Showing Statistics related with user’s tasks ex: number of completed tasks, pending tasks, expiring tasks, and the new assigned tasks. • Support info: Contacting the MOH technical support team to report any issue in using app or portal, or just for suggestions through sending e-mail or direct calling to one of the technicians in MOH technical support team. Also, it provides some services for OTARR’s directors as: • Releasing final reports. • Releasing training certificates. • PCC Dashboard: Special dashboard providing information about request statistics, PCC tasks done monthly, number of organizations and sampling centers connected to PCC, and registered users in OTARR.
