Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.0Schaeffler OriginCheck App The Schaeffler OriginCheck App enables the verification of unique 2D-Codes (Schaeffler OneCode)on Schaeffler products, their packaging, and on distributor certificates. The scan checks the code in real time and the user immediately receives feedback on the authenticity of the Schaeffler code. Detailed instructions clearly explain to the user how to create photo documentation for authentication purposes. If counterfeiting is suspected (red or yellow feedback from the app), the user is provided with guided instructions on photo documentation, which can be sent directly to the Schaeffler Brand Protection Team by e-mail after completion. When scanning the Schaeffler OneCode on dealer certificates, the originality of the Schaeffler OneCode can be checked on the one hand and the corresponding sales partner can be displayed and contacted directly via the Schaeffler website on the other hand. The user can also quickly and intuitively find the nearest authorized Schaeffler sales partner via the direct link to the Schaeffler website. The most important functionalities for the user of the Schaeffler OriginCheck app are: • Increased protection against product piracy by checking the Schaeffler OneCode. • Verification of dealer certificates • Direct e-mail contact to Schaeffler in case of suspected counterfeiting of a product or certificate. • Search function for authorized sales partners • Display of the scanned product
