One Nevada

I love the Quick Access to see my balance with a swipe on the right and the photo check deposit, use it all the time to transfer funds. Very handy app, makes up for having only two branches 45 minutes away in Reno.

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After finally fixing the issue with not being able to log on to the new version of the app while waiting patiently for months! Now the email server is not working to reach member services!! I am almost ready to leave especially after finding out that One Nevada CU is not on the list of participants with Equifax for the Boost program! Over 8,000 banking institutions and credit unions have signed up... not our credit union! Can you please add your banking institution to the list of participants with the Boost program offered by Equifax? We would like to get credit for the bills we pay through our account while boosting our credit scores. If this is not an option, please let me know so we can join a bank that does!

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I would give this bank negative stars if I could. There is no way to get more then $1000 out of the bank at a time. They have no cash at the bank. The only way is there atm which are usually broken so you have to drive all around town trying to find one good luck! Then if you get tax refunds deposited good luck! The irs deposited my Refund but it a “pending “ positive deposit for weeks since it’s on one Nevada end now. Just save yourself a headache and go somewhere else I’ve had it with one Nevada! Just waiting for them to release my money that is mine and Figure out a way to withdraw my money which will be the hard part with this bank!

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Seriously, I swear both this app and the website are down for hours at a time daily. It’s the worst banking experience I’ve had. More than half the time if I want to check how much money I have left I have to go to an atm. (It’s been almost a year and nothing has changed. You think if any app would want to make sure it’s in top working order it would be one that handles peoples banking and such. What a joke. I’ll be switching to some place else as soon as I’m in a position to do so.) (Even when you check the last update it was 7 months ago. Seriously? Fix your app/servers what ever is causing the issue.)

When I was younger my parents had me open my first checking and savings with this credit union. I have been an member since I was 15, they work with me whenever I have problems and even gave me a great auto rate! I’ll never bank with anyone else.