OLD Raiffeisen Online

Receipt of payment confirmation doesn’t work for 2 weeks. The notification tells that “we are working in resolution of this issue and it will be resolved soo”. But how it possible to not not resolve it within 2 weeks?!

ask user to change the rating

My credentials for login were saved to the default passwords manager to iPhone. They were automatically filled after a Face ID authorization. When the password expired I was required to create a new one. In order to make it I was required to fill the old password manually. But Face ID continued to fill it automatically. Despite it fails first time (as the password needed to be fill in manually) Face ID continues it’s attempts. I have waited about 10-15 attempts and reload the app. So, actually, the Face ID stops the attempts after sometime and several reloadings. But that is not how the things should work with banking app.

+TouchID works +Looks better on phone, than in PC browser - can’t be found in App Store via full country name Ukraine (only via UA) - no option to create new payment via bank account number - only through creating payment template

ask user to change the rating

Hi. Face ID doesn’t work. It’s just keep going trying- and says “temporary unavailable” - and stuck! When will be possibility of vertical list of accounts to be viewed on PC version? (Still only horizontal- and 9 months ago - I had a reply- that is should be available very soon. 9 month past ....

ask user to change the rating

No additional information about my purchases, addresses and locations. All app is very inconvenient. And now it doesn't work, system currently unavailable. Btw, where the time of transactions?? Why only a date? So many unuseful and redundant information and absent the really useful. I recommend you to take a look to monobank!