Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
OKmall is not a typical intermediary shopping mall or an open market. Thousands of goods in OKmall are directly purchased from credible vendors and stored / managed in our warehouse. OKmall is responsible for product registration, package delivery, after-sales service, exchange, refund and other customer service. If any of the goods we sell is not genuine or not the lowest price(in the biggest price comparison website in Korea), we compensate. An online shopping mall that has all the brands you need for your life! Now you can shop conveniently through our app. -Introduction of major functions - 1. Notification History You can receive notification to learn more about events, new arrivals, exchange/refund/repair notifications and etc. 2. Recent Products If you want to see your product history, tap "recent products" 3. Wishlist If you are hesitant to purchase now, store them in your "Wishlist"! 4. Shopping cart Tap on "Shopping Cart" to see what you have selected. 5. My Page Get order history, tracking shipment status, and additional benefits for member. 6. Exchange / Refund / Repair Progress Free shipping, 2-3 years warranty You can check the progress of the exchange / refund / repair. Please send any inconveniences or suggestions to app@okmall.com (with the model and operating system.) We will do our best to make your shopping experience more convenient.
