Northeast Credit Union (NECU)

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App worked reliably prior to April 2018 update, though it still lacked some features. However, with the April update, fingerprint recognition now resets after each logout, account view doesn’t load properly, and app crashes much more often. Either redesign or find an app developer that can release quality updates that don’t break a ‘good’ app.

So I use Face ID on my iPhone to logon. When I am done with the app I click the menu to log out. I log out and then the NECUMobile app auto redirects me to the front screen of the app.... which triggers the Face ID which you guessed it.. logs me in again... I also have text alerts letting me know when someone is logging into my account so that just adds to the phun. I then have to log out again .. so I have to quick swipe up and kill the app using tile view... just a FYI.

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I have never had a problem with this app until yesterday. I was trying to check my balance when it insisted I create security questions. (Note to developers: Put a “later” option in. It is not always possible to drop everything and do something so stupid, and people still need their information.) Today I did the security questions, and the app asked me to do three more. On top of this, it appears the thumbprint login is suddenly intermittent. Please, step one: remove heads from rectums. Step two: fix app. Step three: go to career counseling and find a suitable occupation.

This seems like the first app NECU created. I am not liking it and miss the previous version. I am all for change as long it adds something but this seems like they went backwards. What’s with all the unnecessary white space? I haven’t tested all the features but noticed the awful login screen right away when I couldn’t use the fingerprint scanner on my iPad.

I love this app! The design is really simple, making it very easy to navigate and use. I’m also so excited about myMoney, which is on the new app! However, now I no long have an excuse for going over budget!