Nomorobo - Robocall Blocker

This app has been great since I downloaded it in January 2019 and I frequently recommend it to others. It has reduced the number of Robocalls I received to almost zero, which is amazing. It did stop working for over a week due to some sort of bug with the most recent IOS update. I sent in a couple of reports to the app developers and they were responsive. It took a few days and I had to delete and reinstall the app a few times before it started working again, but so far things are back on track. This is a really important app for me because the multiple robocalls I received every day were stressing me out and wasting my time and energy. I appreciate the responsiveness that got this app back on track. Thanks!

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Nomorobo has got to be the WORST Robocaller blocking app currently available. You pay for a subscription and when you have problems you email customer support only to be told to check their FAQ. Duh! I did that before I ever emailed you! Months go by, you send numerous emails to customer support, and still no reply aside from check the FAQ. The app allows known Robocallers through, then when you attempt to report those numbers through the app using the Share option to share them with Nomorobo they show as being known Robocallers. So why did the app allow them through to begin with without marking them as Robocaller when they first are ringing in? Because the app doesn’t work that is why. The App never sends Robocallers to voicemail so that option is completely a waste. The only way to get even a portion of known Robocallers blocked is to set it to identify. Well, if I wanted to hear them ring through why would I be attempting to use an app to block them?? Total and complete waste of $$$$ and the app support could care less about their customers once they have your money. They don’t even attempt to fix the issues or troubleshoot with you till the issues are fixed, they just keep taking peoples money and laughing all the way to the bank.

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I had been using Nomorobo as a paid subscriber for a while. All of a sudden they made an update that automatically flags as a robocaller any phone number that has the same first six digits as your own. It didn’t used to be this way. So I contacted support. Their response? Add those phone numbers to my contacts. There was absolutely no support or attempt at addressing my issue. News flash: sometimes you get legitimate calls from numbers not in your contacts. I want the ability to microcontrol what an app that I’m paying for does with my phone calls. Is that too much to ask?? There’s only one option for managing calls. Send to voicemail or warn you about robocalls. I want to be able to manage how the app handles calls in their robocall database separately from how the app handles calls that have the same first six digits as mine. So because support couldn’t solve my issue, I’ve solved it for them. I cancelled my subscription, wrote this review, and will use a competitor. Shame too, because their database of bad callers really is extensive. I still use it for my VOIP but I won’t pay them for an app when they don’t respect me enough to try to solve my problem or to give me control over what happens on my phone.

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I’ve used a few robocall blocking apps, I came across this one, Nomorobo call and downloaded the then free version last year. I went on to check earlier this year and noticed it was no longer a free app. I’m hesitant to pay for the app now with only 500 or so users/reviewers. I’m confused by the testimony on you app page that shows 2.5 million satisfied users? I’m not sure why the reviews would be so low at approx 500.... I’d think with 2.5 million users you would have more reviews. This deters me from the payed app now. I’ll keep looking for a higher reviewed payed app to block calls for now. If there is a legitimate explanation for the difference in numbers, I’d be more inclined to try the month to month option to see if it’s all it’s cracked up to be. All I want is an app that blocks robocalls/scam calls, without me needing to put those numbers into the app. Which defeats the purpose when paying for an app.

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I really wanted this to work. I get spam calls early in the morning disturbing my sleep. So far this gets maybe one out of three calls. I can enter the number to their database which is no different then blocking on my end. I give three stars because maybe at some point they will improve.. Update: tech support contacted me and implied that maybe the app wasn’t working right, needed to be refreshed, did I enable this and that etc. I have followed all directions to the letter, they don’t want to admit the spammers have better technology then they do. Removing a star because they didn’t really read my complaint and questioned my ability to use the app properly. I don’t see the point in paying money to assist them in updating their data base while I still get spammed. The phone still rings...then tells me it’s a robo call...several older users of this app say it used to work better. Going to look for a better product.