NIU E-Scooter

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If you’re using this app in China, then you unfortunately need a VPN to use the map functions consistently. Makes no sense for a Chinese company to use Google services in a country where Google is blocked. Please switch to Apple Maps! Otherwise the functions are great and are far better than any other electric scooters available in China.

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Excitedly bought a brand new NIU 2 weeks ago and the battery is a dud! All of a sudden just wouldn’t work. NIU won’t immediately replace it even though I just purchased the bike 2 weeks ago. They have to diagnose it first to see if they can fix it before they decide whether or not to give me a new battery. I don’t want a repaired battery on a brand new bike! NIU company should show good customer service and immediately replace it with a new battery. Such a disappointment from a supposed high end company! What’s more stupid is that the APP says my battery is at a 98pt level. Ummm, wrong! Totally inaccurate!

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Very disappointed that the one most important feature with this app (GPS with Google map) doesn’t work in China. Please switch to other map. Google map is the only map that is blocked in China that I know of. Otherwise more thief will start stealing this scooter knowing that the GPS map doesn’t work.

If your retarded and complaining about the GPS then either get a vpn or download the Chinese version, very simple. If you can’t do Chinese then study more...

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Difficult to connect with scooter and location of a scooter shown on the map is way off from where it is. I don’t see any safety when location is not close enough at all.