Newsweek

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This new app does not work for me. I have tried restarting my iPad, performing a forced restart and even deleting the app and downloading again. And yet I still cannot access any of the issues. Newsweek needs to fix this problem. Update: I have been using the Newsweek app update (6.0.1) for a few weeks. It still stinks. How can Newsweek say this is an update? It takes a long time for EACH page to load. In the past, an entire issue could be downloaded in the same amount of time it now takes to load one short article. I will not renew my subscription if this problem is not fixed. Another update: I downloaded the latest Newsweek app update (Version 7.0.0) and I must say that I believe you got it right this time. An entire issue can now be downloaded quickly. Thanks for correcting the previous horrible app.

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Nothing but trouble most of this last year. I am never recognized as a subscriber any more. thanks

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Don't start a digital subscription w Newsweek! At least until they sort this out. After 1.5 yrs of digital subscription w minor issues, I encountered the problem tt most reviewers of this app encountered - the app won't recognize my subscription so I can't download new issues. What made matters worse was when I tried getting help from the Newsweek app support staff, they referred me to the iTunes support staff. Something about them (Newsweek) not having access to my iTunes account details and hence they cannot determine if I am a Newsweek subscriber. And iTunes staff reiterating that the issue is with the app developer, not them! I felt like a ping pong ball in a game. Back and forth we will email with me getting more exasperated and angry. In the end, iTunes/Apple support won my admiration for 1-being courteous the whole time, 2- emailing me to ask if there is still a problem and finally 3-partially refunding my subscription when they realize this situation is going nowhere. Newsweek support just stuck to their spiel (did the guy even read subsequent replies?) and eventually replying in CAPS the same spiel as if I could not READ and understand them. Hey, I can read just fine but you need help in communication and customer service. Mind you, the refund fr iTunes didn't cover all the issues I will never get to read. So folks, subscribing here is a money losing venture. Stick to the hard copies folks.

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I've been subscribing to Newsweek for decades and have loved the magazine. I'm open-minded enough to appreciate their move to all digital. However, I felt like the biggest luddite on the planet when I can't seem to navigate the issue properly, nor understand how the archives work, get logged out somehow, etc etc. I came here to see if others are having problems and I'm relieved to see it's not my ineptness that is causing the problems, but rather Newsweek's! This is my first foray into digital magazines, burt let me just say it's not a good one. But all that aside, (I'm assuming they'll figure out they have to do a much better job with the whole online experience), where is this week's issue?? Here it is, Wednesday, and it's not out yet. I ALWAYS received my print issue in the mailbox on Tuesdays so how in the world is it that the online issue apparently isn't ready? Once again, I figured I'd somehow screwed up and wasn't doing something right since I couldn't find the latest issue last night when I looked for it, but alas, from what I can tell, there is no issue this week! I don't recall their EVER failing to get an issue out on time so this is really unacceptable. Figure it out, Newsweek. It pains me that you're trying to be trailblazers here in the digital age and are screwing this up instead.

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BEFORE (back when it was print also and they had just added retina): The latest release is awesome. Full retina support. The text is crystal clear now and the images are now done full justice. They didn't go half-way with the retina support as some others have. It all still works very well too as it had before. NOW: Terrible update that broke a basic tenant and deleted any and all previous issues you had without any warning! WTH! This is also why I generally dislike all cloud/online downloaded media that is protected because it always tends to suddenly disappear on you at some point and there goes everything you ever paid for! Simply a horrific update and to not even warn anyone beforehand.... Who the heck decided to waste time and money writing a new app that is one of the worst ones ever written when the one they already had had been among the best ever written? How can a struggling magazine afford to pay to have an app that did not need to be rewritten to be rewritten? And how can they dare risk releasing something utterly bugged and messed up and poor when they can't afford to lose a single subscriber? It looked better when it was styled as it had been she it was still a print magazine too, much better then.