New Scientist

Been reading new scientist for over 40 years and can’t live without it! I love reading the articles in order of my curiosity when they come. I’ve just changed to digital and find it a great asset with even more resources available than having hard copy. I never thought I’d say this but I’m finding I prefer digital as the copies were always stacking up. The scrapbook option for articles is brilliant, as a new user I’m not sure how to scrapbook across devices but I’m sure I’ll figure it out:)

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Amazing that such an incredible magazine about science and technology is delivered through one of the worst apps out there. Terrible UI, with lame features and, worst of all, a tendency to lock up on issues and then never release them. You can't even delete them when they get like this, short of uninstalling the entire app. Which would be fine, except you then would lose the scrapbook of saved articles. And seems like the problem gets worse with time. I have half a dozen issues from the last 6 months I can neither read nor delete. Which is the second worst thing. Great you can save individual articles. But no way to sync these across devices or somehow save them in the cloud for later syncing if you buy a new device. Too bad really. Because the content is, as New Scientist has always been, fantastic.

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I subscribed this on 10/8 but can not set up password. Sent email and called left message to customer service and no body get back to me. I called couple times and finally get in touch with one lady but she obviously a clock water and more interested to get of duty than solve my issue. Her explain to me is that my account will not be effective until 10/21. I was surprised about this and never met same situation with any other magazine. So I told her I have done with this and ask for cancellation. Good, she told me they wont process it five days later. And no confirmation number no other follow up call or email. Guess she just lie to me and I have to waste time call them again to make sure they will process my cancellation.

It’s a Love this magazine and although I have subscribed to a plethora of magazines in my life this is the only one I have kept. Every time it would expire I would find myself perturbed when it wasn't in the mail box. And with the app, I can read it on my phone so the kids can page through the hard copy. I was always asking them, "where's the new scientist" and would have to dig it out of their room, or search the car, now I don't have to.

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From year to year this magazine became poorer. More and more of politicized blah-blah about climate and less and less about real science. Some areas like material science became out of scope of New Scientist. I guess this is because for writing about subjects like materials need not political position but understanding of the subject. And last blow is google ads that appear in mobile version. Hey, I paid (more than for others magazines) for subscription and you place those adds. You have a lot of money from me you have money from google ads; maybe it’s time to hire better contributors?