NatWest Premier Black

Whether the app is of use depends whether you use the travel, cinema and concierge booking services (I don't). For the insurance benefits (which I do use) it just connects you to the website. So for me a disappointment, but possibly not for you.

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Really clunky badly tested app that seems to freeze and grind away very slowly. Only used for meet and greet booking. Doesn’t save your personal info so have to re enter relevant and irrelevant information for every booking. Basically it kind of works but hasn’t been tested properly or thought through. Shame as it undermines the Black brand / value.

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Just installed the app and tried to use it to look for flights only to find that there was no way to do this without accommodation. On doing a search including accommodation the result was no availability, which is certainly not the case. Cinema doesn’t include our local City Screen. Don’t think this app is going to be much use to me. Too London oriented.

I use the app on an iPhone X so it’s nice to be able to log in with just the Face ID

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I am a Premier Black Customer and have downloaded this new super duper app to my iPhone X. I tapped on the app and waited anticipating great things especially as this version as described as having an improved experience but alas the splash screen never disappeared and am unable to gain access to the app! Nice one Natwest!