Nature's Basket

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There are 2 really frustrating things about this app—as other reviewers have noted, there is little explanation of items so either you know what something is or you don’t. Also, there are always items listed in the app that are not actually available, which means that every time you order you’re not actually sure what will come.

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Most of the time is unable to find simple items like tomatoes or any items indian grocery. Always have to visit in-store to purchase items. Quite frustrating! There are better apps like big basket which is convenient to use but the quality of nature basket products are better than big basket. due to this clumsy app they might have lesser customers

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I placed the order on August 1 and I was promised delivery in 5 days. On August 6 I got a call from them asking me if I ordered something?? I was told it will be delivered in next 4-5 days. Still waiting. I ordered stuff for certain occasion and I did not get it. I had to order through Big Basket and they delivered same day. Improve your customer service if you want to survive in this competitive market.

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Terrible payment system, crashes often, credit card processing crashes and then you have to call customer service and waste time. If you choose cash on delivery they will not make change for you.

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It keeps crashing, inventory of fruits is not updated hence only once you check-out you get a confirmation if it’s available or not. I wish I could do this online on Nature’s Basket Website !