Naperville Public Library

I find the app is helpful with the my account quick links to the desktop website. The digital library card does not scan at the library registers though, and the catalog search all feature is not functioning. I haven't tried the self checkout feature, but I've also never had a problem finding an open checkout register at the library. Overall I would say this app is helpful to see what you have checked out and items you have placed on hold. Worth the download in my opinion, especially if they fix the catalog feature.

Overall, not a bad app. Problem is that half of the time, it won’t load updated materials on my iPhone, often when I need it most. (Never have a problem with loading my information on the other non-phone Apple devices at home though!) This is the third or fourth time I’ve deleted the app and the reinstalled it. Fingers crossed it’ll work well this time around!

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The app makes life very convenient and has great features including having your digital card on it, having multiple accounts from family members, self checkout, renewals, holds, material requests, etc. However, everything is SLOW - esp renewals which I use quite frequently. You can only renew one material at a time and after each renewal request you have to wait. I hope they improve upon this website.

I love this app and have never had an issue. The app makes using the NPL resources very convenient.

This is a good start and far better than the previous "Boopsie" app. That said, there's still room for improvement. I shouldn't have to log in again to pay fines. The delay when pulling up my patron record is a few seconds too long. Choosing to open the OverDrive app doesn't actually open the app, it opens the App Store, so it requires yet another click. With a few tweaks, this could be a great app instead of just good.