MyUsage Mobile

This is a good app, and I really like having it show me on a daily basis what my balance is. However, when I need to decide how much money to deposit into my account, it would be really helpful if it would show me the total I have used in the last month, in the last week, in the last two weeks, or the total I used during the current month last year even.

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The UI is decent although very dated looking. The font choices makes me think of Windows and the and the font size to overall UI seems like this was just quickly scaled when the larger iPhones came out instead of trying to make a proper scaled view or testing that the universal view looks good on all screens. The graphing library used to chart my electrical usage is very readable but could use some filtering options based on temperature so I could see trends of usage on hot vs cold days. I am unable to set up the push notifications due to an error or “ContactId is required. ContactId should be an integer” which is too generic of a user displayed error for me to actually address. I’ve updated my entire contact information list from the contacts tab and that did not seem to resolve it. It’s better than nothing but there are definitely rooms for improvement. Hoping to see some meaningful updates soon that make using the app more meaningful.

It gives you the data you are looking for and to track your daily consumption as well as being able to pay directly through the app. My two biggest concerns are: • It doesn’t remember your payment method even though there is a check box to remember your payment method. You have to enter your debit, credit or checking account information every time you want to make payment. Just adding this feature alone would make this almost a five star app. Very frustrating when you check the “remember payment method for future use” check box and it still requires you to enter that payment method every time. • The UI is not user friendly. You have to really look around to figure out where to go. Not intuitive. Usage and Balance would be nice to see combined since you have to go back and forth between the two to see cost per consumption compared to other days and temperatures. • The graph under Daily Usage needs some work. It’s showing two columns for one day and the above data isn’t always synced with the data in the calendar view. And the two references on the side don’t appear to be correlating to the data thats being shown in the graph. Not far being a really great app, good job! Thank you

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I have no idea why our provider made us switch to this app, but as far as I can tell, there is no tab to explain anything about how to read it or use it. Instead of a simple ‘pay your bill’ prompt, there is only ‘add funds’. Add funds to what??? I have never added funds to anything to pay a monthly bill. Then, when you enroll in what I assume to be monthly auto pay, it does not tell me when it will start. The graphs have lines in addition to the daily usage bars, but, as far as I can tell, there is NO explanation as to what these lines reference. How about offering a walkthrough tab? Not everyone is as knowledgeable about apps and utilities as some of the other reviewers, and if I could, I would leave a ‘0 star’ rating.

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Jea is an overcharging scamming company. People are barely making enough to make ends meet and they overcharge on power. I’m rarely home and my ac is always off but they claim I’ve used $5 worth on energy. It’s barbaric! I’ve never used that much energy ever even during the sumner my numbers aren’t that high. You can’t predict how much you’re going to need cause it’s always different. No one can explain anything and the agents are rude and nasty. It’s a monopoly and unfair to the hard working people of Jacksonville. Someone needs to open another power company. I’ll break my finger trying to switch